Accessing A & E / NHS 111

We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. If you need medical advice or treatment, please call us or, for non-urgent advice or treatment, visit our website and send us your query.

Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer – the practice team will assess what is most appropriate for you and if you have a preference, you can discuss this with them.

If you need urgent medical help but it’s not life-threatening, then make sure you use NHS 111 instead of going straight to A&E.

You can contact NHS 111 by either calling 111 or visiting the website: https://111.nhs.uk/

If you need to go to A&E, NHS 111 will book an arrival time.

This will mean you spend less time in A&E. This also helps with social distancing.

NHS 111 is also able to direct to or book appointments at Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics.

Remember if you or someone you know has a life-threatening illness or injury then you should still call 999 immediately.

NHS APP + Covid Passport

The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet or laptop. You can download the free app from the Apple or Android app stores and follow the simple on-screen instructions to set it up. You will not need to visit the practice to set up your app.

You can use the app to book and manage GP appointments, order repeat prescriptions, check your symptoms and register to be an organ donor.
From 17 May 2021 you will also be able to access your COVID-19 vaccination status through the app. It is recommended that you register with the app before booking international travel.

Do not contact your GP surgery about your COVID-19 vaccination status. We cannot provide letters showing your COVID-19 vaccination status.

If you are unable to access the NHS app but would like confirmation of your vaccination status you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

Covid Vaccination second doses

When you are called for your second dose of the vaccine, please do make sure that you have it. It’s really important you get your 2nd vaccination to make sure you are fully protected from coronavirus. Please call the practice now if you think your second dose is due. We will be happy to talk through any questions you may have about your vaccination.

Covid Vaccination – those opting into phase 2

Over the last five months we have vaccinated thousands of Manchester patients and are so grateful to everyone involved in the programme.
We are now focussing on cohorts 10-12 (ages 18 – 49) and patients within this age range will be contacted when it is their turn to be vaccinated.

Patients will receive:

  • A text, call or letter from their GP Practice
  • A letter or text from the National Booking Service inviting them to book at the mass vaccination centre or local vaccination site.

We will also continue to provide second doses for those patients who have already received their first vaccination. Your second dose of the vaccine is just as important as the first. You are not fully protected until you have had both doses so when you are called for your second, please do make sure that you have it. Please call the practice now if you think your second dose is due. We will be happy to talk through any questions you may have about your vaccination.

Covid Vaccination – those opting out of phase 2

Over the last five months we have vaccinated thousands of Manchester patients and are so grateful to everyone involved in the programme.

The vaccine programme is now focussing on cohorts 10 -12 (ages 18 – 49). We have taken the decision to opt out of offering vaccination services for these cohorts to enable us to focus on our day-to-day GP services.

Patients registered at the practice between the age 18-49 will be invited for their vaccine via a text or letter from the National Booking Service and will be able to book an appointment online via nhs.uk/covidvaccination or by calling 119.

We will continue to provide second doses to our patients who received their first dose through the practice. When you are called for your second dose of the vaccine, please do make sure that you have it. It’s really important you get your 2nd vaccination to make sure you are fully protected from coronavirus. Please call the practice now if you think your second dose is due. We will be happy to talk through any questions you may have about your vaccination.